DJI Care Refresh 2-Year Plan for Osmo Mobile 8P
DJI Care Refresh for Osmo Mobile 8P is a two-year service plan that allows up to four replacements of damaged equipment for a fee of PLN 55 per replacement. Coverage includes accidental damage, including damage caused by the user. If activated within 30 days of the device’s activation, no verification video is required. The plan can be extended with an additional annual plan for up to three years of total coverage, allowing up to six replacements. Replacement fees may vary with exchange rates when an incident is reported directly to DJI.
The plan can be activated within 30 days of the device’s activation. If activation takes place later, a verification video must be submitted to DJI. Coverage can be extended once with an additional annual plan, providing a maximum total service period of three years and up to six replacements. A two-year plan cannot be extended by purchasing another two-year plan.
To activate DJI Care Refresh, enter the service code, device serial number, first and last name, and email address on DJI’s activation website. The service is automatically assigned to the appropriate region, and confirmation is sent by email.
If the device is damaged, report the incident and send the equipment to DJI’s service centre in Germany, noting that DJI Care Refresh is active. After receiving a repair estimate, choose between a paid repair and a replacement under the service. Once the applicable replacement fee has been paid, the replacement equipment is shipped with priority. Shipping is free when the customer is located in the same region where the service plan was purchased.
The service does not cover lost, stolen or abandoned equipment, additional accessories, intentional loss, casing damage that does not affect functionality, damage caused by force majeure or defects arising outside the coverage period. Fees for model upgrades or performance enhancements are also excluded, as are defects resulting from unauthorised modifications, incompatible batteries or chargers, or unauthorised accessories, batteries or software. Coverage may be extended if the existing plan has not expired or expired within the previous 15 days, subject to DJI’s renewal conditions.
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